01. Why book with us?
02. How to search for a specific hotel?
03. How to search for a specific hotel category?
04. How to select a meal type when searching for a hotel?
05. What is the difference between full board and all-inclusive?
06. What are the differences between the bedding types?
07. How to get an additional bed/cot?
08. What is the time limit to book for the same day?
09. How to book adjoining or interconnecting rooms?
10. How to advise of a late arrival at the hotel?
11. How to request an early check-in?
12. How to request a late check-out?
13. What are the documents that I should receive after confirming a booking?
14. How to get/reprint the hotel voucher?
15. How to modify or cancel a booking?
16. Who do I contact if I have any problems during check-in?
17. How do I make a complaint?
18. Are hotel city taxes and other local taxes included in the booking price?